What if my item cannot be repaired?

If we cannot repair your protected item, we will provide you with an exact replacement. If an exact replacement is not available, we will replace it with one with equivalent features (new or refurbished).

If we are not able to repair or replace your protected item, we will pay you, at our discretion, an amount reflective of the protected item’s replacement value in the form of cash, gift card, or vouchers, if allowable in your state.