How can I make a claim?

Claims can be submitted on the web or in the Trov app.

 

Via The Web

To make a claim via the web, login and select "My Trov" from the menu. Once you are in the My Trov section select the item you would like to make a claim for and click "Make A Claim" button. You will then be guided to share details on what happened in order to submit your claim and then once your claim has been submitted, our experienced claims team will get back to you with next steps.

Via App

To make a claim via the Trov app, tap the “Make A Claim” button in your Item Details screen, or swipe right on a protected item from the My Trov view. You’ll be guided to share details on what happened in order to submit your claim through the in-app chat, and then once your claim has been submitted, our experienced claims team will get back to you with next steps.